Contact
At MAGPLIX, we are committed to providing clear, responsive, and reliable customer support. Whether you have a question about your order, shipping details, product usage, or anything else, our team is ready to help.
Support Channels
Email
info@magplix.com
We typically respond within 24 to 48 business hours.
WhatsApp
+55 42 98816-5695
This is our official support number. Please note this is a Brazilian number, as our company is legally registered and operates from Brazil. English-speaking support is fully available, and we assist customers worldwide.
You may contact us via WhatsApp for help with orders, tracking information, or product-related questions.
Business Hours
Monday to Saturday
8.00 a.m. – 8.00 p.m. (BRT)
Sunday
10.00 a.m. – 4.00 p.m. (BRT)
Messages received outside of business hours will be answered as soon as possible on the next available shift.
Contact Form
You can also use the contact form on our website. Be sure to include your full name, email address, and order number (if applicable) so we can assist you more efficiently.
Thank you for contacting MAGPLIX. We value your trust and look forward to assisting you.