Privacy Policy
Last updated July 18, 2025
At MAGPLIX, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data, in compliance with the General Data Protection Regulation (GDPR), the Brazilian General Data Protection Law (LGPD), and other applicable regulations.
By using our website and services, you agree to the terms described in this policy.
1. Principles Guiding the Use of Your Data
Lawfulness, fairness, and transparency
Purpose limitation
Data minimization
Accuracy
Storage limitation
Integrity and confidentiality
2. Information We Collect and How We Use It
a) Identification Information
We may collect your name, shipping address, email, and phone number.
This data is used to process and deliver your orders, provide customer support, and manage returns or refunds.
The legal basis is the performance of a contract and compliance with legal obligations.
b) Transaction Data
We collect details such as items purchased, payment method (via third-party), and order total.
MAGPLIX does not store or process your credit card information. Payments are securely handled by trusted third-party providers like Stripe.
Legal basis includes contract performance and tax compliance.
c) Communication Records
We collect emails or contact form submissions to manage inquiries and support requests.
Legal basis is legitimate interest or consent.
d) Browsing Data
We may collect IP address, browser type, device type, pages visited, and session duration.
This helps us analyze user behavior and improve the experience.
Legal basis is legitimate interest and consent (via cookies).
e) Marketing (optional)
If you opt in, we may collect your email and preferences to send you promotional offers and updates.
You can unsubscribe at any time.
Legal basis is your explicit consent.
3. Data Sharing and International Transfers
Some of our service providers may operate outside your country or outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses in line with GDPR requirements.
4. Data Retention
We retain your personal data only for as long as necessary to
Fulfill your order
Comply with legal, accounting, or tax obligations
Support return, refund, or dispute processes
After this period, the data will be deleted or anonymized.
5. Your Rights
You have the right to
Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data
Restrict or object to certain processing activities
Request a copy of your data in a portable format
Withdraw your consent at any time
To exercise these rights, contact us at info@magplix.com. We respond to all verified requests within 30 days.
If you believe your rights under data protection laws have been violated, you may file a complaint with the relevant authority in your country.
6. Cookies
Our website uses cookies to improve your experience
Essential cookies ensure proper site functionality
Analytics cookies help us understand user behavior
Marketing cookies allow us to deliver relevant ads and measure performance
You can control cookie settings via your browser. Disabling some cookies may affect website functionality.
7. Minors
Our website and services are not intended for individuals under the age of 18. If we become aware that personal data was collected from a minor without parental consent, we will delete it immediately.
8. Policy Updates
We may revise this Privacy Policy from time to time. Any changes will be posted on this page. If changes are significant, we will notify you by email or via a site notice.
9. Contact
For any questions or concerns regarding this Privacy Policy or your personal data rights, contact us
Email
info@magplix.com
Phone
+55 42 98816-5695
Please note that this is a Brazilian number, as our company is legally registered and operates from Brazil. English-language support is fully available.